Secure Online Ordering

Ordering online with us is safe and secure. We use secure systems designed to protect customer information during checkout.

We welcome online credit card orders. If preferred, you may also pay by Postal Money Order or personal check.

Please note that orders paid by personal check may be delayed until funds have cleared.

Product Photos

Photos are for reference purposes only. Product color, finish, or minor configuration may vary by manufacturer, but the item will function for its intended application.

Special Order Policy

All special order and non-stocking items must be prepaid.

Special order items are generally final sale. If approved for return at our discretion, a 15% to 25% restocking fee may apply and store credit may be issued.

Return / Refund Policy

Every item is carefully inspected before shipment. If merchandise arrives damaged or defective, please contact us promptly after delivery for return authorization instructions.

Claims must be reported within 3 days of receipt. Standard returns are generally not accepted after 30 days unless approved by management.

Returned products must be new, unused, and in original packaging. Shipping charges are non-refundable.

Approved returns may be subject to a 15% to 25% restocking fee. Used, installed, electrical, or electronic parts are not returnable unless pre-approved.

Order Cancellation Policy

If an order has not yet shipped and does not contain special-order or drop-shipped items, cancellation requests may be accepted.

Approved cancellations before shipment may be subject to a 10% cancellation fee.

Orders cancelled after shipment are treated as returns and subject to applicable shipping and restocking fees.

Orders refused at delivery may also incur applicable shipping, cancellation, and restocking charges.

Pricing

Prices are believed to be accurate at time of publication. In the event of an error or unexpected price change, we will contact you before processing the order.

Customer Service & Complaints

If you have a concern regarding any part of our service, please contact us by phone, email, or mail. We strive to respond promptly and resolve concerns professionally and fairly.